Frequently Asked Questions
Good Kuma's FAQs
My pup is constantly licking their paws, can Adventure Balm help?
Absolutely, paw licking is common with dogs. Generally there are three possible causes:
- Allergic reaction to foods, sometimes dogs are allergic to their dog food, a treat or sometimes even chicken. We can’t solve those dietary changes, but we want to ensure you are aware.
- Injuries, or splinters in the paw can also occur. Be sure to inspect your dogs paws if you suspect an injury and take them to get reviewed at the vet. We can’t even pretend to help here.
- Dry paw pads or as we like to say ‘thirsty paws’ - is where we shine. Just like having chapped lips, or dry hands, daily nourishment with our Adventure Balm can help alleviate the uncomfortable feeling of dry skin.
When will I get my order?
Orders are generally processed same day or next, and take approximately 4 business days to arrive.
Orders are shipped out daily, excluding Sundays.
Is Adventure Balm made in the USA?
Yes, we are proudly made in the USA.
What is the list of ingredients in Adventure Balm?
- Organic White Beeswax
- Organic Virgin Coconut Oil
- Organic Sunflower Oil
- Lanolin (odorless)
- Vitamin E (d-alpha tocopherol)
- Organic Cedarwood Essential Oil
Where can i purchase Good Kuma products?
We are being sold exclusively on www.goodkuma.com
For updates on new products, deals and other updates, please sign up with your email address.
How does the 1 year supply subscription work?
We send out a 3 pack, every three months. If you still have product left, and want to pause at any time you can do that from your orders page.
Once we ship, its too late to pause, or cancel.
What is our Guarantee?
We have an easy 30 day money back guarantee. Our goal is for every customer to be totally satisfied with their purchase. We do not require a returned item. We’re adults, and so are you - just send us a picture of the empty tin, and let us know why you were unsatisfied so that we can improve our product.
Are the Ingredients puppy safe?
We recommend using on puppies 8+ weeks and older, per Vet recommendations.
My Dog's Paws Are Very Blistered or Damaged, Can This Help?
Adventure Paw Balm works to keep paw pads healthy and can help protect against the elements and as daily nourishment.
If your pet has an open wound, sore, blister or blood, please contact your veterinarian.
What is our Return Policy?
We have an easy 30 day money back guarantee. Our goal is for every customer to be totally satisfied with their purchase. We do not require a returned item. We’re adults, and so are you - just send us a picture of the empty tin, and let us know why you were unsatisfied so that we can improve our product.